Reneva Cellular Essentials is a food supplement - not a medicine. Sold by DIMITRIOS GRIVAKIS, Patras, Greece.

Privacy Policy

Last updated:

DIMITRIOS GRIVAKIS ("we", "us", "our"), registered at Odos Maizonos 112, 262 21 Patras, Greece, is the data controller for personal information collected through this website (dimitriosgrivakis.gr).

1. Information We Collect

We collect the following categories of personal data:

  • Order enquiry data: name and phone number submitted via the order form.
  • Contact form data: name, email address, and the content of your message.
  • Technical data: IP address, browser type, pages visited, and time of visit - collected automatically via server logs and, where you have consented, via analytics cookies.
  • Cookie data: cookie preferences stored in your browser's local storage.

2. How We Use Your Information

  • To process and confirm your order enquiry by telephone.
  • To respond to messages submitted via the contact form.
  • To analyse website usage and improve our service (analytics, with consent only).
  • To serve relevant advertising (marketing cookies, with consent only).

3. Legal Basis for Processing (UK GDPR)

  • Contract performance (Article 6(1)(b)): processing your order enquiry and confirming delivery details.
  • Legitimate interests (Article 6(1)(f)): responding to enquiries and preventing fraud.
  • Consent (Article 6(1)(a)): analytics and marketing cookies - you may withdraw consent at any time via the cookie settings banner.

4. Sharing of Information

We do not sell your personal data. We may share data with:

  • Courier and logistics partners for order fulfilment.
  • Google LLC - for Google Analytics (where consented) and Google Ads conversion tracking (where consented). Google's privacy policy: policies.google.com/privacy.
  • Hosting and IT service providers who process data on our behalf under data processing agreements.

5. Data Security

We use appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, and disclosure.

6. Your Rights Under UK GDPR

You have the right to: access your data; request correction or erasure; object to processing; request restriction of processing; data portability; and to withdraw consent at any time. To exercise any of these rights, contact us at [email protected].

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) - the UK supervisory authority for data protection - at ico.org.uk or by calling 0303 123 1113.

7. International Data Transfers

Where personal data is transferred outside the UK - for example, to Google servers - we rely on appropriate safeguards including the UK International Data Transfer Agreement (IDTA) or equivalent mechanisms.

8. Retention Periods

Order enquiry data is retained for up to 12 months. Contact form submissions are retained for up to 6 months. Analytics data is retained in accordance with Google Analytics default settings (up to 14 months).

9. Children's Privacy

This website and product are intended for adults aged 18 and over. We do not knowingly collect personal data from children under 18.

10. Third-Party Services

This site may use the following third-party services:

  • Google Ads Conversion Tracking - measures actions taken after clicking an ad. Governed by consent signals from Consent Mode v2.
  • Google Analytics - website traffic analysis. Only active where analytics consent is granted.
  • Google Maps (Embed API) - used on the contact page to display our location. Subject to Google's privacy policy.

11. Cookies

We use cookies as described in our Cookie Policy. You can manage your cookie preferences at any time via the banner at the bottom of the screen.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of the page reflects the most recent revision. Continued use of the site constitutes acceptance of any updated policy.

13. Contact

DIMITRIOS GRIVAKIS · Odos Maizonos 112 · 262 21 Patras · Greece
Email: [email protected] · Tel: +44 20 3946 7812